Privacy Policy

This Privacy Policy (“Policy”) explains how www.gemsoftrading.com (the “Platform”) gathers, uses, manages, and shares user information. The Platform includes

the website www.gemsoftrading.com (the “Website”), 

The Policy outlines our approach to handling user data, your privacy rights, and the choices available to you regarding your information. It applies to all users of the Platform, collectively referred to as “Learners,” “You,” or “Your.”  

By accessing or using the Platform, submitting your personal information, or otherwise indicating your agreement when prompted, you consent to the collection, use, and disclosure of your information as outlined in this Policy and the Terms of Use. We disclaim any liabilities arising from this. If you do not agree with any part of this Policy or the Terms of Use, you must refrain from using the Platform and exit immediately. If any information you provide or upload violates this Policy or the Terms of Use, we may delete such content upon notifying you and, if necessary, revoke your access without any liability on our part.  

Any capitalized terms not defined in this Policy will have the meanings assigned in our Terms of Use. Please review this Policy carefully before using the Platform or its services. If you have any questions, feel free to contact us using the details provided below.

Definition of Personal Information

"Personal Information" refers to any data that identifies a Learner, such as their full name, identification number, email address, age, gender, location, photograph, and contact details (phone number) provided during registration or later while using the Platform.

"Sensitive Personal Information" includes:

1. Passwords and financial details (excluding the last four digits of debit/credit cards).
2. Health-related data.
3. Official identification details (biometric data, Aadhar number, Social Security Number, driver’s license, passport, etc.).
4. Information related to sexual orientation, race, ethnicity, political or religious beliefs.
5. Account credentials and passwords.
6. Any other data classified as "sensitive personal data" under laws such as the Information Technology Rules, 2011, GDPR, or CCPA.

The term "Personal Information" may also include "Sensitive Personal Information" depending on the context.

Data Collection

We may collect both personal and non-personal data through various interactions on the Platform, including registration and usage of services.

• Personal Data Collection: We only request necessary information, such as your name and email, to enable access to our Platform and services. Providing this data is voluntary, but refusal may limit access to features.
• Non-Personal Data Collection: We gather non-identifiable information, such as browser type, language preference, referring site, time of access, operating system, and internet service provider details.
• Cookies: We use cookies to enhance user experience. Users can configure their browsers to reject cookies, but doing so may limit Platform functionality.

Use and Sharing of Collected Information

We collect and process personal information for the following purposes:

1. Platform Access & Service Delivery: To facilitate user access, offer customer support, complete transactions, and verify user identity.
2. Improving & Securing the Platform: To enhance performance, prevent fraud, detect threats, and safeguard user data.
3. Communication & Marketing: To send updates, promotional content, and feedback requests. Users can opt out of non-essential communications at any time.

We do not:

• Use personal data for automated decision-making or profiling beyond what is outlined in this policy.
• Sell, trade, or misuse user data.

However, we may share aggregated demographic data that does not personally identify users with business partners and affiliates.

Your Choices

Users can:

• Control the Data They Provide: You may choose to update or delete your information, though this may restrict Platform access.
• Manage Communications: Opt-out of marketing emails, except for legally mandated communications.
• Disable Cookies: Adjust browser settings to block cookies, though this may limit service functionality.

Your Rights

Depending on your location, you may have specific rights under applicable data protection laws. Users can access these rights within the Platform or contact support for assistance.

• Right to Access: Request confirmation and access to your stored personal data.
• Right to Correction: Request corrections or updates to inaccurate or outdated information.
• Right to Be Forgotten: Restrict or stop the sharing of personal data under certain conditions.
• Right to Erasure: Request deletion of personal information, which may also result in permanent account deletion.

Requests related to these rights will be processed following identity verification.

Data Security & Protection

We implement security measures to prevent unauthorized access, misuse, or data destruction. Personal data is shared only:

1. With employees, contractors, or affiliates who require access to process information securely.
2. In response to legal obligations such as court orders or government requests.
3. To protect our rights, users, and prevent fraud.

Where legally permissible, we will notify users before disclosing their information.

Third-Party Websites

The Platform may contain links to external sites. We are not responsible for their content or privacy practices. Users should review the privacy policies of these third-party websites before engaging with them.

Data Retention

We retain user information only as long as necessary for operational, legal, or compliance purposes. Some publicly shared content (e.g., comments) may not be fully erased, but personal details will be anonymized.

Users can request data modifications or deletions through Platform settings or by contacting support.

Privacy Policy Updates

We may revise this policy periodically. The latest update date will be indicated at the top of the page. Users are encouraged to check for updates regularly.

Grievances & Contact

For privacy-related queries, exercising rights, or reporting concerns, users can contact us at contactgemsoftrading@gmail.com with a detailed description of the issue.