Shipping and Delivery Policy – Gems Of Trading
Welcome to Gems Of Trading! We are committed to delivering high-quality stock market courses. Please read our Shipping and Delivery Policy to understand how we provide course access and materials.
Course Access and Delivery
- Live Online Courses: After purchasing a course, you will receive an email or WhatsApp message with the schedule and instructions to join live sessions. Access links will be sent to your registered WhatsApp number.
- Recorded Sessions: Recordings of live classes will be available within 24 hours after the session and can be accessed via the link shared on WhatsApp.
Digital Materials
- Course Resources: Digital materials (eBooks, PDFs, PPTs, or other supplements) will be provided as downloadable links via WhatsApp upon enrollment.
Technical Requirements
- Internet Access: A stable internet connection is required to access our courses. We are not responsible for connectivity issues on the user’s end.
- Compatible Devices: Courses can be accessed on desktops, laptops, tablets, or smartphones. Please ensure your device supports PPT, PDF, and other formats.
Refund and Cancellation
- Refunds: Please refer to our Refund Policy for details. Refunds are available only within a specific period and under certain conditions.
- Cancellations: Course enrollment can be canceled anytime, but refunds will follow the terms outlined in our Refund Policy.
Customer Support
For assistance with course access or materials, contact our support team at contact@gemsoftrading.com. Support is available Monday to Friday, 9 AM – 5 PM (excluding holidays).
Policy Updates
Gems Of Trading reserves the right to update this policy at any time. Changes will be posted on our website.
